What Customers Are Saying About ProSource Pest Solutions
If you're comparing pest control companies in Waterbury, Southington, or the surrounding towns, customer reviews are one of the fastest ways to tell who actually delivers. ProSource Pest Solutions has earned 722 reviews with a 5.0-star average rating — 99% positive, 1% negative, and 0% neutral. Here's a look at what real customers are saying, and why it matters when you're choosing a pest control company in Connecticut.
What Do ProSource Pest Solutions Customers Say?
Across hundreds of reviews, a few words come up again and again: professional, knowledgeable, great, and recommend. Customers consistently point to fast response times, clear communication, and technicians who take the time to explain what they're doing and why.
"Great experience with ProSource Pest Solutions! They were fast, efficient, and very professional. Robert was awesome—friendly, knowledgeable, and made the whole process easy. Highly recommend!"
Another customer described a full-service experience from start to finish: "Absolutely outstanding service from this pest control company. They were professional, on time, and extremely knowledgeable from start to finish. The technician explained everything clearly, took the time to answer all of my questions, and made sure the treatment was safe and effective. Within days, we noticed a huge difference and haven't had any issues since."
A Family-Run Company That Follows Through
Founded in 2018 by John Rosario, ProSource is still very much a local, relationship-driven business — and the reviews reflect it. One customer in Wolcott shared how a neighbor's referral turned into ongoing peace of mind for their family and pet: "So Chuch and his wife recommended me to use ProSource Pest for our ticks and mosquito in Wolcott. Our dog got a few ticks... Mark came out and even left a sign on our yard to let us know he took care of our home. My puppy hasn't gotten a tick on her still. Chuch and John both followed up with me at my job to make sure my home was cleared from ticks for my puppy."
That kind of personal follow-up — a phone call to check in, not just a truck that comes and goes — is a recurring theme in ProSource's reviews and a direct reflection of the company's community roots.
Why 5-Star Pest Control Reviews Matter in Connecticut
Is ProSource Pest Solutions a good pest control company in Connecticut? With a 5.0-star average across 722 reviews and 99% positive sentiment, the track record speaks for itself. That reputation lines up with ProSource's core commitments: technicians trained to a high standard, most jobs booked within 24 hours, and a money-back guarantee behind every service.
What You Can Expect From Your ProSource Visit
The themes in these reviews aren't accidents — they're built into how ProSource operates. Every technician is trained to walk customers through findings and treatment plans in plain language, whether it's a wildlife removal job, a termite concern, or seasonal tick and mosquito control. Pest and wildlife inspections are free within ProSource's 15-mile service radius around Waterbury.
Frequently Asked Questions
How many reviews does ProSource Pest Solutions have, and what's the average rating?
ProSource Pest Solutions has earned 722 customer reviews with a 5.0-star average rating. Sentiment analysis shows 99% of reviews are positive, 1% negative, and 0% neutral — a track record built through consistent service across Waterbury, Southington, and the surrounding Connecticut communities ProSource serves.
What do customers say about ProSource's technicians?
The most common words in ProSource's reviews are "professional," "knowledgeable," and "great." Customers frequently mention technicians by name — including Robert, Marc, and Jay — praising how clearly they explain treatment plans, answer questions, and follow up to confirm the problem is resolved.
Is ProSource Pest Solutions a good choice for pest control in Waterbury or Southington?
With a 5.0-star average across 722 reviews and 99% positive sentiment, ProSource has a strong, well-documented reputation in the Waterbury and Southington area. That reputation is backed by trained technicians, most jobs booked within 24 hours, and a money-back guarantee on service.
Are ProSource's pest and wildlife inspections really free?
Yes. Pest and wildlife inspections are free within ProSource's 15-mile service area around Waterbury, CT. Outside that radius, wildlife inspections are $149, which is credited back to your bill if you book service afterward.
How do I request a free inspection with ProSource Pest Solutions?
You can call or submit a request through the ProSource website. A licensed technician will schedule a visit — most jobs are booked within 24 hours — walk the property, and provide a clear, upfront treatment plan before any work begins.
Ready to Join Our 5-Star Customer List?
If you're a homeowner in Waterbury, Southington, or a nearby Connecticut community dealing with pests, wildlife, or termites, see for yourself why so many neighbors give ProSource Pest Solutions 5 stars. Request your free inspection today and find out what "fast, professional, and knowledgeable" looks like at your own home.

