Hearing scratching in the attic at 2 a.m. is one of those moments every Connecticut homeowner dreads. Whether it's a raccoon settling in for the season, a squirrel chewing through a soffit, or a bat that found its way into the eaves, the question is the same: what happens next?

At ProSource Pest Solutions, every wildlife job in the Waterbury area starts the same way — with a free inspection. No guesswork, no upsell pressure, and no charge if you're in our service area. This guide walks you through exactly what to expect from the moment you call to the moment the technician hands you a clear plan.

1. The First Call: Booking Your Inspection

When you call our Waterbury office, our team will ask a few quick questions to understand what's going on. We want to know what kind of activity you're seeing or hearing, where it's happening (attic, basement, walls, yard), and how long it's been going on. The more detail you can share, the better prepared the technician will be.

Most wildlife calls in Waterbury can be scheduled within 24 hours — that's part of our standard commitment. If you call in the morning, you can often expect a technician at your door the same afternoon. We'll confirm a two-hour arrival window and, if you'd like, the technician will call when they're on the way.

A quick note on cost: wildlife inspections are free in our service area. Outside of that 15-mile radius from Waterbury, the inspection runs $149 — but if you decide to book service, that fee is credited back to your final bill.

2. What the Technician Looks For

When our technician arrives, they're in uniform, in a marked truck, and ready to do a full property walk-through. The inspection usually takes 30 to 60 minutes depending on the size of your home. Here's what they're examining:

Exterior Entry Points

Raccoons, squirrels, and bats don't need much space to get in. Our technicians check the roofline, soffits, fascia boards, attic vents, chimney caps, dryer vents, gable vents, and the area where utility lines enter the home. Even a one-inch gap is enough for a squirrel to slip through.

Interior Evidence

Inside, we look in attics, crawl spaces, basements, and any room where you've heard activity. Droppings, urine staining, chewed wiring, shredded insulation, and grease marks along beams all tell us what we're dealing with — and roughly how long it's been there.

Damage Already in Progress

A surprising amount of wildlife damage is invisible from the ground. Torn vent screens, lifted shingles, and chewed structural wood often only show up when someone gets up on a ladder. Documenting this matters because it informs both the removal plan and any conversations you may need to have with your homeowner's insurance.

3. What Happens After the Inspection

Before the technician leaves, you'll get three things: a clear identification of what's living in or around your home, a written list of recommended steps, and transparent pricing for each option. There's never any pressure to sign on the spot.

Depending on the animal, your plan may include trapping, one-way exclusion devices (especially for bats), sealing entry points, attic cleanup, and damage repair. For specific animals, we cover the process in more depth in our guides on raccoons in the attic , squirrel removal , and bat removal in Connecticut.

If you'd like to move forward, work can often begin the same day for trapping-only jobs. Larger exclusion or repair work is typically scheduled within a few days, depending on materials and crew availability.

4. Why the Free Inspection Matters

A lot of homeowners try to handle wildlife on their own first — a one-way trap from the hardware store, a bag of mothballs in the attic, maybe a strobe light. We understand the impulse, and you can read our full take in our wildlife encounters guide. But three things consistently go wrong with DIY:

The Three Most Common DIY Mistakes

First, sealing up entry points before the animal is removed traps it inside, where it dies in the wall or chews its way out and causes more damage. Second, repellents rarely work on a den site once an animal is established. Third, Connecticut has specific regulations on the trapping and relocation of certain species — getting that wrong can mean fines.

A free inspection from a licensed Connecticut wildlife technician costs you nothing and gives you clarity. Even if you decide not to book service with us, you'll leave the conversation knowing exactly what you're dealing with.

5. Serving Waterbury and the Surrounding Area

ProSource Pest Solutions provides wildlife inspections throughout Waterbury, Watertown, Wolcott, Cheshire, Southington, Wallingford, Farmington, Avon, West Hartford, and the surrounding 15-mile radius. We're locally owned, our technicians are trained on Connecticut-specific wildlife regulations, and most jobs are booked within 24 hours.

If you're hearing something in the attic, seeing damage along the roofline, or just want a professional set of eyes on a recent sighting, give us a call. The inspection is free, the conversation is honest, and you'll have a clear plan before we leave.

Ready to Schedule Your Free Wildlife Inspection?

Don't wait for a small wildlife issue to turn into thousands of dollars in repairs. Call ProSource Pest Solutions today at (203) 405-9856 or request your free inspection online. We'll have a licensed technician at your Waterbury-area home — often the same day — with a no-pressure assessment and clear next steps.